Direct Debit

Direct Debit automatically deducts your payments from your account 3 business days before the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance.

There are two ways you can set up your direct debit:

Call us on 1300 511 855 to complete a paperless direct debit from your bank account or credit card; or
Complete the direct debit application in your welcome pack and send it back to us by emailing to customerservice@futurexpower.com.au or posting it to GPO BOX 12028 George Street, QLD 4003

Direct Debit FAQs

A Direct Debit is an authorisation to your bank that allows payments to be taken directly from your account.

Ezidebit is an Australasian network optimised for taking payments straight from your bank.

You payments are made monthly and are debited 3 business days before the due date, so you never need to think about your bill at all.

If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.

If you wish to change any details of your Direct Debit you can do this by clicking on the Change Direct Debit Details button.

There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.