SET UP A DIRECT DEBIT

With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance on the due date.

There are two ways you can set up your direct debit:

  1. Call us on 1300 511 855 to complete a paperless direct debit from your bank account or credit card.
  2. Complete the direct debit application in your welcome pack and send it back to us by emailing to customerservice@futurexpower.com.au or posting it to GPO BOX 12028 George Street, QLD 4003

    Set up a direct debit

    Direct debit FAQs
    • When do the payments get made?
      Your bill is always paid on the due date, so you never need to think about your bill at all. If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
    • Changing or cancelling your direct debit.
      If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.